Open Daily:
9:30 AM - 5:00 PM
Current Time:
6:40 AM
Directions:
727 W Main Street
Louisville, KY 40202
(502) 561-6100
[email protected]
Kentucky Science Center is open 7 days a week from 9:30AM – 5:00PM. Tickets can be purchased online.

Privacy Policy

Privacy Policy

Our Commitment to Privacy

(March 4, 2024)
The Kentucky Science Center (also herein referred to as the “Science Center”) is concerned about the protection of the privacy of its online visitors, members and supporters. We believe that online privacy is important and are committed to implementing reasonable measures to protect and maintain your privacy.

To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

If you have any questions or comments about the privacy of information that you provide on our website, please contact us.

Kentucky Science Center
727 West Main Street
Louisville, Kentucky 40202
Attention: Executive Assistant

The Information We Collect

This notice applies to all information collected or submitted on the Kentucky Science Center website. Our website will only collect personal information that you knowingly and voluntarily provide, for example, by ordering products, making requests, completing forms, or responding to surveys. By using the Science Center’s website, you agree, without limitation or qualification, to be bound by this Privacy Policy.

The types of personal information collected on our website may include name, address, telephone number, e-mail address, and credit/debit card information. Personal information provided regarding your areas of interest will allow us to provide materials to meet your particular needs. Science Center staff may use that information to provide customized offers and targeted communications.
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are name, address and telephone number.

The Science Center’s website does collect some anonymous “non-personally identifiable” aggregate information automatically when pages on our website are requested through a web browser. This information is used for statistical purposes and to help monitor how visitors navigate our site, so that we may analyze visitor interest. The information aggregated will not include any personal information as it relates to a single visitor.

If at any time it becomes necessary, the Kentucky Science Center will release the personal information that you provided to law enforcement agencies to comply with safety and/or security issues or with legal requirements.

Cookies

We do use cookies to help us track users as they peruse our site. This helps us to ensure the best guest experience possible. You can choose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security. However, this can affect how you are able to interact with our site as well as other sites.

We engage with third party service providers in order to deliver to you banner advertisements and other advertising tailored to your interests when you visit certain websites. To learn more about the use of this information or to choose not to have this information used by our third-party advertising partner, please visit the Network Advertising Initiative. If you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

How the Information is Used

The Kentucky Science Center may share aggregated demographic information but will not share any personal information that can identify any individual person without that person’s permission. The following are examples of how the Science Center might use the personal information it collects:

  • We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
  • We offer gift cards by which you can personalize a product you order for another person. Information you provide to us to create a gift card is only used for that purpose, and it is only disclosed to the person receiving the gift.
  • Contact information you provide may be used to send you e-mails, e-newsletters, personalized offers via direct messaging or other communications about our services, if you have subscribed to receive this information or you have not advised us that you do not wish to receive such communications.
  • Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

The Kentucky Science Center’s website uses Secure Sockets Layer (SSL) encryption, a proven coding system that lets your browser automatically encrypt data before it is transmitted. We also protect your account information by placing it on a secure section of our website that is only accessible by certain qualified employees of the Kentucky Science Center. Unfortunately, no data transmission over the Internet is 100% secure. We do strive to protect your information but cannot ensure or warrant the security of that information.

Our Commitment to Children’s Privacy

The Science Center does not knowingly collect personal information from children under age 13. The Science Center urges all parents and caregivers to participate in their children’s exploration of the Internet and to teach them about protecting their personal information.

Promotional Email, Newsletter Policy and Opt-In/Opt-Out Election

You can register with our website if you would like to receive updates or e-newsletters. Contact information you provide may be used to send you e-mails, e-newsletters, personalized offers via direct messaging or other communications about our services, if you have subscribed to receive this information or you have not advised us that you do not wish to receive such communications. If you do opt-in, you can always opt-out at any time by following the opt-out instructions included in the body of the e-mail message.

Survey and Contests

From time to time our site requests information from users via surveys or contests. Participation is voluntary, so you have a choice whether or not to provide the information. Information may include contact information and demographic information (such as zip code, age, etc.) Contact information will be used to notify the winners and award prizes. Contact information you provide may also be used to send you e-mails, e-newsletters, personalized offers via direct messaging or other communications about our services. In cases where a contest is sponsored by a third party, contest entrants’ contact information may be shared with the third-party sponsor. (You can always opt-out at any time by following the instructions included in the body of the e-mail message.) Survey information will be used for purposes of science education or improving the use and satisfaction of this site.

How You Can Access or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by calling us at 1-800-591-2203. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Policy Changes

Occasional changes or updates may be made to this document as new services or content are added to the website or to reflect changes in the Science Center’s policies. Visitors to the Science Center’s website are encouraged to check this document periodically to stay informed of the most current privacy guidelines. The date of the most recent version is posted at the top of the Privacy Policy page.

Acceptance of Terms

By using the Kentucky Science Center’s website, you fully acknowledge and accept the above terms and conditions.

SMS Terms and Conditions & Privacy

Proprietary Notice

This document is proprietary to Kentucky Science Center and/or its affiliates and constitutes Kentucky Science Center Confidential Information. It contains trade secrets and/or confidential information which are solely the property of Kentucky Science Center and/or its affiliates. It is being presented solely for use by the party to which it was directly sent by Kentucky Science Center and is subject to any confidentiality arrangement that exists between Kentucky Science Center and the recipient, whether by contract, common law or otherwise. If you have received it in error or indirectly, please permanently delete it and inform Kentucky Science Center. It may not be used, reproduced, copied, disclosed, and/or transmitted, in whole or in part, without the prior express consent of an officer of Kentucky Science Center and/or its affiliates. Doing so may put you or your company at risk of legal action.

Disclaimer

Company acknowledges and agrees that (a) the provision of information contained herein is a courtesy and is not a contractual obligation of Kentucky Science Center under any agreement between it and Kentucky Science Center; (b) Kentucky Science Center does not represent or warrant the accuracy or completeness of such information contained herein and Company disclaims reliance on any such additional information, training, or guidance provided by Kentucky Science Center, and (c) Company’s use of, or reliance upon, the information herein or any errors herein or omissions therefrom will not in any way (i) relieve Company of its obligations in the agreement between Company and Kentucky Science Center, or (ii) create any liability for Kentucky Science Center whatsoever to Company or any Third Party relating thereto or resulting therefrom. Kentucky Science Center – Confidential Information.

Messaging Alerts

Kentucky Science Center Alerts is a program that lets customers opt-in to receive text message notifications from Kentucky Science Center. To subscribe to Science Center updates such as event or product information, text KYSCI to 502-469-5529.

Is it free?

Messages and data rates may apply. Depending on your text plan, you may be charged by your carrier.

How many messages should I expect to receive?

Messages are recurring, and the frequency of those messages may vary.

What if I do not want to receive any further notification messages? Text STOP to 502-469-5529 to cancel the Kentucky Science Center Alerts service. After doing so you may receive an opt-out confirmation, and then will no longer receive any texts from Kentucky Science Center.

What if I want more info? Text HELP to 502-469-5529 for more information or contact Kentucky Science Center at 502-561-6100. HELP: At any time, you can text HELP to 502-469-5529. Texting HELP will return the following message: Kentucky Science Center Alerts: For additional support please contact 502-561-6100.

Commands STOP: At any time, you can text STOP to 502-469-5529. This will prevent you from receiving any future texts from Kentucky Science Center.

Who are the participating carriers? TBD

Carrier Liability Carriers do not guarantee that alerts will be delivered and will not be liable for delayed or undelivered messages.