Careers - Kentucky Science Center
Kentucky Science Center is open 7 days a week, 9:30AM - 5PM. Advance tickets are recommended. Masks are required for all guests ages 2 and over.

Careers

Careers

We believe that science matters to the workforce.

People who master S.T.E.M. skills are best-prepared to seize the opportunities and face the challenges of the 21st century.

We believe that science matters to society.

Science literacy empowers individuals and communities to ask questions, think creatively, solve problems, and work toward a better quality of life for all.

We believe that science matters to families and individuals.

Curiosity is a critical springboard for early learners filled with wonder, and for teens and adults who crave intellectual ways to better understand their world.

Do you believe Science Matters? Come work with us.

Explore below to see our open positions, then click the button below to apply. Find information on our benefit package here.

Available Positions:

 

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Available Positions

TITLE: Visitor Services Representative (Seasonal part-time)

Please note – This position is located at Greenwood Mall in Bowling Green, Kentucky

REPORTS TO: Visitor Services Retail Coordinator

SUMMARY: As a Visitor Services Representative team member, you will work with a highly motivated group of peers and be the first line of contact with our visitors in our retail store.  With the training and support of the Visitor Services Retail Coordinator and coworkers you will serve as one of the science ambassadors for Kentucky Science Center at Greenwood Mall in Bowling Green, Kentucky.  The Visitor Services Department is responsible for meeting our visitor’s needs in the following areas of service: admissions and ticket sales, retail sales, and information-sharing.

AREAS OF CONCENTRATION:

  • Front Line – Tickets Sales/Retail Sales/Information-sharing (80%)
  • Front Line – Cleaning/Organizing/Stocking (20%)

RESPONSIBILITIES:

  • Give accurate information to visitors 100% of the time.
  • Serve a diversified public (adults and children) with a positive professional, energetic GLOWING attitude.
  • Effectively market Science Center products and programs to customers.
  • Complete transactions accurately and efficiently.
  • Prepare accurate daily balance reports.
  • Maintain a clean, neat, and well-stocked work area.
  • Assist in inventory activities.
  • Assist in retail and admissions sales onsite at the Kentucky Science Center at Greenwood Mall.
  • Maintain high levels of cleanliness.
  • Communicate and work in a team manner with co-workers and volunteers to ensure a smooth operation.
  • Perform other tasks, as assigned.
  • Report to work in a timely manner and maintain a strict time schedule.
  • Maintain flexibility to work days, nights, and weekends, as well as holidays.

REQUIREMENTS:

  • A working knowledge of Point of Sale systems and standards.
  • Strong attention to detail and commitment to a positive visitor experience
  • Able to work efficiently without direct supervision.
  • Able to work a flexible schedule: we are a seven day a week operation during the day and evenings.
  • Problem and puzzle solving in both physical and electronic formats.
  • A team player with high emotional intelligence.
  • A love for continuous learning and growth.
  • A commitment to our mission, vision, values and service philosophy.

 


 

TITLE: Visitor Services Retail Coordinator (Seasonal Full-time)

Please note – This position is located at Greenwood Mall in Bowling Green, Kentucky

REPORTS TO: Visitor Services Senior Manager and Visitor Services Manager

SUPERVISES: Visitor Services Greenwood Mall Representatives

SUMMARY: As the Visitor Services Retail Coordinator (VSRC) you will be an exemplary leader in all aspects of outstanding customer service.  You will work with the Visitor Services Senior Manager and the Visitor Services Manager to ensure efficient daily operations and you will communicate, plan and coordinating the Visitor Services (VS) team at Greenwood Mall to achieve goals while meeting and surpassing service standards.  You will work with a dedicated and passionate team that strives to provide a memorable and educational experience for our guests.  During your role as VS Retail Coordinator you will also merchandise inventory, open and close the store, train new team members, and lead by example in retail and admissions sales at Kentucky Science Center’s Greenwood Mall location in Bowling Green, Kentucky. Our ideal candidate must be able to work a flexible schedule including evenings and weekends and maintain a GLOWING attitude.

AREAS OF CONCENTRATION:

  • Front line – Guest Care/Ticket Sales/Gift Shop/Information Sharing (70%)
  • Back Office – Staff supervision, staff scheduling, Inventory and Merchandising Support (30%)

RESPONSIBILITIES:

  • Serve as a member of the Visitor Services Leadership Team with the VS Senior Manager and the VS Manager.
  • Work with the Visitor Services Leadership Team to serve the public in a positive, energetic, customer focused way.
  • Oversee daily opening and/or closing operations including all reports, audits, and checklists at the Greenwood Mall location.
  • Train new staff on register and system and daily sales operations.
  • Assist and ensure that the Visitor Services Team acts as a “central information” point for all Science Center operations, including but not limited to all programs, exhibits, theater films, marketing, membership, special events and any other event related to the Science Center.
  • Work with the VS Manager and Senior Manager to sell and maintain inventory in the Mall Retail area.
  • Assist with product selection and merchandising.
  • Assist with regular product promotions and sales.
  • Maintain awareness of Budget goals.
  • Perform routine cleaning and maintenance according to a set schedule.
  • Keep VS Leadership Team informed of requests, comments and problems.
  • Act with tact, diplomacy, and a glowing attitude when dealing with the public.
  • Strive to give accurate information to visitors 100% of the time.
  • Effectively market Science Center products and programs to the public.
  • Enter transactions accurately into the point of sale system.
  • Prepare accurate daily balance reports.
  • Maintain a clean, neat, and well-stocked work
  • Communicate and work as a team with co-workers and/or volunteers to ensure a smooth operation.
  • Work with VS Leadership Team to manage staff and maintain Kentucky Science Center performance standards.
  • Perform other tasks, as assigned.
  • Report to work as scheduled and successfully manage timed tasks.
  • Maintain flexibility to work days, nights, weekends, and on-call shifts, as well as holidays according to required Greenwood Mall hours.
  • The ability to travel to the Flagship Facility in Louisville, KY if needed for training.

REQUIREMENTS:

  • Working knowledge of Point of Sale systems and standards.
  • Strong commitment to a positive customer experience.
  • Able to work efficiently without direct supervision.
  • Able to work a flexible schedule: we are a seven day a week operation during the day and evenings.
  • Must be available to work on Fridays, Saturdays, and Sundays.
  • Problem and puzzle solving in both physical and electronic formats.
  • A team player with high emotional intelligence.
  • A love for continuous learning and growth.
  • A commitment to our mission, vision, values and service philosophy.

 


TITLE: Visitor Services Retail Specialist (Seasonal full-time)

Please note – This position is located at Mall St. Matthews in Louisville, KY

REPORTS TO: Visitor Services Senior Manager and Visitor Services Manager

SUPERVISES: Visitor Services Mall St. Matthews Representatives

SUMMARY: As the Visitor Services Retail Specialist (VSRS) you will be an exemplary leader in all aspects of outstanding customer service.  You will work with the Visitor Services Senior Manager and the Visitor Services Manager to ensure efficient daily operations and you will communicate, plan and coordinate the Visitor Services team at Mall St Matthews to achieve goals while meeting and surpassing service standards.  You will work with a dedicated and passionate team that strives to provide a memorable and educational experience for our guests.  During your role as VS Retail Specialist you will also merchandise inventory, open and close the store, train new team members, and lead by example in retail and admissions sales at Kentucky Science Center’s Mall St Matthews location in Louisville, Kentucky. Our ideal candidate must be able to work a flexible schedule including evenings and weekends and maintain a GLOWING attitude.

AREAS OF CONCENTRATION:

  • Front line – Guest Care/Ticket Sales/Gift Shop/Information Sharing (80%)
  • Back Office – Staff supervision, Inventory and Merchandising Support (20%)

RESPONSIBILITIES:

  • Work with the Visitor Services Leadership Team to serve the public in a positive, energetic, customer focused way.
  • Oversee daily opening and/or closing operations including all reports, audits, and checklists at the Mall St Matthews.
  • Train new staff on register and system and daily sales operations.
  • Assist and ensure that the Visitor Services Team acts as a “central information” point for all Science Center operations, including but not limited to all programs, exhibits, theater films, marketing, membership, special events and any other event related to the Science Center.
  • Work with the VS Manager and Senior Manager to sell and maintain inventory in the Mall St Matthews retail area.
  • Assist with product selection and merchandising.
  • Assist with regular product promotions and sales.
  • Perform routine cleaning and maintenance according to a set schedule.
  • Keep VS Leadership Team informed of requests, comments and problems.
  • Act with tact, diplomacy, and a glowing attitude when dealing with the public.
  • Strive to give accurate information to visitors 100% of the time.
  • Effectively market Science Center products and programs to the public.
  • Enter transactions accurately into the point of sale system.
  • Prepare accurate daily balance reports.
  • Maintain a clean, neat, and well-stocked work
  • Communicate and work as a team with co-workers and/or volunteers to ensure a smooth operation.
  • Work with VS Leadership Team to manage staff and maintain Kentucky Science Center performance standards.
  • Perform other tasks, as assigned.
  • Report to work as scheduled and successfully manage timed tasks.
  • Maintain flexibility to work days, nights, weekends, and on-call shifts, as well as holidays according to required Mall hours.
  • The ability to travel to the Flagship Facility in Louisville, KY if needed for training.

REQUIREMENTS:

  • Working knowledge of Point of Sale systems and standards.
  • Strong commitment to a positive customer experience.
  • Able to work efficiently without direct supervision.
  • Able to work a flexible schedule: we are a seven day a week operation during the day and evenings.
  • Must be available to work on Fridays, Saturdays, and Sundays.
  • Problem and puzzle solving in both physical and electronic formats.
  • A team player with high emotional intelligence.
  • A love for continuous learning and growth.
  • A commitment to our mission, vision, values and service philosophy.

 


 

TITLE: Visitor Services Representative (Part-time)

REPORTS TO: Visitor Services Leadership Team

SUMMARY: As a Visitor Services Representative team member, you will work with a highly motivated group of peers and be the first line of contact with our visitors. With the training and support of management staff and coworkers you will serve as one of the science ambassadors for Kentucky Science Center. The VS Department is responsible for meeting our visitor’s needs in the following areas of service: admissions and ticket sales, retail sales, theater, concessions, lunchroom, information-sharing, and phone reservations.

AREAS OF CONCENTRATION:

  • Front Line – Tickets Sales/Retail Sales/Information-sharing (80%)
  • Front Line – Cleaning/Organizing/Stocking (10%)
  • Front Line – Phone sales and inquiries (10%)

RESPONSIBILITIES:

  • Give accurate information to visitors 100% of the time.
  • Serve a diversified public (children, parents, adults and teachers) with a positive professional, energetic GLOWING attitude.
  • Effectively market Science Center products and programs to customers.
  • Complete transactions accurately and efficiently.
  • Prepare accurate daily balance reports.
  • Maintain a clean, neat, and well-stocked work area.
  • Assist in inventory activities.
  • Assist in retail and admissions sales onsite at the flagship facility as well as the location at the Mall St Matthews.
  • Maintain high levels of cleanliness.
  • Answer and return phone calls in a timely manner.
  • Communicate and work in a team manner with co-workers and volunteers to ensure a smooth operation.
  • Perform other tasks, as assigned.
  • Report to work in a timely manner and maintain a strict time schedule.
  • Maintain flexibility to work days, nights, and weekends, as well as holidays.

REQUIREMENTS:

  • A working knowledge of Point of Sale systems and standards.
  • Strong attention to detail and commitment to a positive visitor experience
  • Able to work efficiently without direct supervision.
  • Able to work a flexible schedule: we are a seven days a week operation at multiple locations.
  • Problem and puzzle solving in both physical and electronic formats.
  • A team player with high emotional intelligence.
  • A love for continuous learning and growth.
  • A commitment to our mission, vision, values and service philosophy.

******

Reasonable accommodation may be made to those who are able to perform the essential duties of this job.

The Kentucky Science Center reserves the right to revise this Position Description, as it deems necessary.

 


 

TITLE: Early Childhood Educator (Part-time)

REPORTS TO: Manager of Visitor Experience

SUMMARY: The Early Childhood Educator will engage visitors ages 0-8 and their caregivers in educational and entertaining programming. Educators will engage visitors in a variety of settings, but primarily in Kentucky Science Center’s first floor Science in Play galleries. This role also includes daily upkeep of the galleries and development of temporary displays and content. This role will work directly with education staff, volunteers, and department managers to demonstrate best practices in early childhood education.

AREAS OF CONCENTRATION:

  • In-gallery engagement, facilitation, and upkeep (75%)
  • Behind-the-scenes development (25%)

RESPONSIBILITIES:

  • Engage with the public and visitors in a positive and friendly manner to provide impactful experience through facilitation. Engagement should be directed at visitors aged 0-8 and their caregivers in service of the mission statement to inspire a lifetime of learning.
  • Develop and edit curriculum geared to early childhood audiences.
  • Demonstrate best early childhood focused practices and techniques for shadowing Educators.
  • Develop and regularly swap out programming supplies for exhibition spaces such as the Shapes & Stuff Store, Science Depot, and GrowZone for toddlers.
  • Facilitate and lead early childhood classes for schools, youth groups, and camps.
  • Perform other duties as assigned by Education department leadership.

REQUIREMENTS:

  • Must be at least 18 years of age.
  • Previous experience with engaging pre-K through elementary age students is preferred.
  • Excellent communication, organization, and public interaction skills.
  • Enthusiastic and flexible attitude. Must be available to work some weekends.
  • Must be self-motivated, able to follow directions and work independently.
  • Must pass a criminal background check.

 


 

TITLE: Assembly Program Educator (Part-time)

REPORTS TO: Senior Manager of Education

SUMMARY: As an Assembly Program Educator, you will engage participants of all ages in educational and entertaining science performances and other programming throughout Kentucky and Southern Indiana. You will act as a representative of Kentucky Science Center (KSC), working directly with school/organization staff and local volunteers to ensure that program participants have an engaging and educational experience.

In this role you will primarily focus on performing in our traveling Assembly Programs, Captain Current vs. the Electricity Vampires and Ion Jones and the Lost Castle of Chemistry. Your role includes memorization of assembly show scripts, live performances of assemblies, maintenance and coordination of supplies, logistics, volunteer training, customer service, and set-up and clean-up of programs. You may also facilitate science programming on location at Kentucky Science Center as needed, and complete other duties as assigned by the Senior Manager of Education.

RESPONSIBILITIES:

  • Present science content in a variety of formats, including but not limited to
    • Assembly performances: 30-60 minutes in length, includes set pieces, costume, and audio-visual components; typically presented to groups of 50 or more participants.
    • Walk-Up Activities/Expos: Tabletop hands-on science activities presented in a short, 4-6-minute format to small groups of 10 or fewer participants.
    • Enrichments/Classes: Classroom-style sessions of hands-on science activities in a 60-90-minute format for groups of up to 30 participants.
    • Informal, play-based interactions with families and school groups in the museum galleries.
    • Leading short trainings for local volunteers on how to facilitate our activities.
  • Act as representative of KSC in off-site locations, consistently embodying and demonstrating KSC’s values and executing its mission.
  • Engage with the public in a positive and friendly manner and communicate directly with program organizers and participants.
  • Travel to various schools/organizations and facilitate educational activities with participants of all ages
  • Set up and tear down Assembly sets and Walk-Up Activities, including lifting and carrying supply bins, loading and unloading set pieces and supply bins from KSC vans, and setting up audio-visual components of programs.
  • Maintain inventory of supplies.
  • Perform other duties as assigned by the Senior Manager of Education.

REQUIREMENTS:

  • High school graduate or equivalent with some college coursework, college graduate preferred.
  • Experience in education, science, theater, acting, or related disciplines in an academic, professional, or volunteer capacity.
  • Experience working with kindergarten through high school students (K-12) in an academic, professional, or volunteer capacity.
  • Comfortable working with the public and committed to providing excellent customer service, experience in customer service or other public-facing roles preferred.
  • Flexible, self-motivated, able to follow directions, able to work independently.
  • Hold and maintain a valid driver’s license and able to drive throughout Kentucky and Southern Indiana.
  • Able to lift up to 50 pounds and perform physical duties such as lifting, reaching, pulling, and pushing.
  • Able to stand and walk for long periods of time.
  • Able to travel and work some evenings and weekends including overnight stays.
  • Availability includes at least 2 full weekdays (available all day), 3 preferred.
  • Willing and able to commit to at least 9 months of employment in this position.
  • Pass a criminal background check.

Benefits

All positions offer:

  • Professional Development
  • Dual Membership to Kentucky Science Center and Louisville Zoo with associated member benefits
  • Parking
  • Employee Assistance Program

Full-time positions offer:

  • 403(B)
  • Paid Vacation
  • Paid Sick Time
  • Paid Holidays
  • Flexible spending account
  • Supplemental life insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life insurance and long-term disability

Non-Discrimination Statement

The Kentucky Science Center is an Equal Opportunity Employer, and does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Questions? Contact our HR Manager at Cheryl.Horlander@louisvilleky.gov